Organization

Institute of Banking Personnel Selection (IBPS)

Post Name

Customer Service Associate (CSA) (Earlier known as Clerk)

Recruitment

CRP-CSA XVI

Total Vacancies

11,403

Job Location

Across India

Application Mode

Online

Notification Release

July 2026                            

Online Application Starts

 01 August 2026

Last Date to Apply ( Extended)

28 August 2026

Last Date for Fee Payment

28 August 2026                       

Preliminary Exam

October 2026

Main Examination

December 2026

Provisional Allotment

March 2027

Total Posts: 11,403

Vacancies are distributed state-wise and category-wise among participating Public Sector Banks as mentioned in the official notification.

Candidates must possess:

• A Bachelor's Degree in any discipline from a recognized University or equivalent qualification recognized by the Government of India.

• Candidates should possess a valid mark sheet or degree certificate on or before the prescribed eligibility date.

• Basic computer knowledge is desirable as per the notification.

• Minimum Age: 20 Years

• Maximum Age: 28 Years

Age relaxation is applicable for SC, ST, OBC, PwBD, Ex-Servicemen, and other reserved categories as per Government of India rules

Category	Fee
SC/ST/PwBD	₹175
General/OBC/EWS	₹850

The application fee must be paid through online mode only.

The selection process consists of:

1. Preliminary Examination
2. Main Examination
3. Document Verification
4. Final Allotment

There is no interview for the IBPS Clerk (CSA) recruitment.

Section

Questions

Marks

Time

English Language

30

30

20 Minutes

Numerical Ability

35

35

20 Minutes

Reasoning Ability

35

35

20 Minutes

Total

100

100

60 Minutes

Section

Questions

Marks

General/Financial Awareness

40

50

General English

40                               

40

Reasoning Ability & Computer Aptitude

50

60

Quantitative Aptitude

50

50

Total

180

200                       

The initial basic pay of an IBPS Clerk (Customer Service Associate) is approximately ₹24,000–₹26,000 per month. Including Dearness Allowance (DA), House Rent Allowance (HRA), Transport Allowance, and other benefits, the monthly gross salary may range from ₹38,000 to ₹45,000, depending on the place of posting and bank policies.

Recent Passport Size Photograph

Signature

Left Thumb Impression

Handwritten Declaration

Graduation Certificate/Marksheet

Valid ID Proof

Category Certificate (if applicable)

Visit the official IBPS website.

Click on CRP-CSA XVI (IBPS Clerk 2026).

Register using a valid email ID and mobile number.

Fill in the online application form carefully.

Upload the required documents in the prescribed format.

Pay the application fee online.

Submit the application and download the confirmation page for future reference.

Apply Online

Click Here

Official Notification (PDF)

Click Here                  

Download Advertisement

Click Here

Official Website

Click Here

The Institute of Banking Personnel Selection (IBPS) has released the IBPS Clerk Recruitment 2026 (CRP-CSA XVI) notification for 11,403 Customer Service Associate (CSA) vacancies in participating Public Sector Banks across India. Eligible graduates aged 20 to 28 years can apply online from 01 August 2026 to 21 August 2026 through the official IBPS website. The selection process includes Preliminary and Main examinations, with no interview. Interested candidates should check the official notification for eligibility, state-wise vacancies, application fee, exam pattern, and other important details before applying.